Orthopaedic Surgeon | Foot, Ankle, & Knee Specialist
Monday to Friday 9am to 5pm
(08) 7099 0188
Dr. Mike Smith is acutely aware of the importance of privacy. All use of your personal information is kept to the absolute minimum that is required to provide you with the best quality health care.
When you register as a patient of our practice, you provide consent for our surgical and practice staff to access and use your personal information so they can provide you with the best possible healthcare. Only staff who need to see your personal information will have access to it. If we need to use your information for anything else, we will seek additional consent from you to do this.
Our practice will need to collect your personal information to provide healthcare services to you. Our main purpose for collecting, using, holding and sharing your personal information is to manage your health. We also use it for directly related business activities, such as financial claims and payments, practice audits and accreditation, and business processes.
The information we will collect about you includes:
You have the right to deal with us anonymously or under a pseudonym unless it is impracticable for us to do so or unless we are required or authorised by law to only deal with identified individuals.
Our practice will collect your personal information:
We sometimes share your personal information:
Only people that need to access your information will be able to do so. Other than in the course of providing medical services or as otherwise described in this policy, our practice will not share personal information with any third party without your consent.
We will not share your personal information with anyone outside Australia (unless under exceptional circumstances that are permitted by law) without your consent.
Our practice will not use your personal information for marketing any of our goods or services directly to you without your express consent. If you do consent, you may opt-out of direct marketing at any time by notifying our practice in writing.
Your personal information may be stored at our practice in various forms.
This may take the form of paper or electronic records, as well as imaging that was obtained in the process of providing you with healthcare (such as xrays, a CT scan, or an MRI scan)
Our practice stores all personal information securely.
You have the right to request access to, and correction of, your personal information.
Our practice acknowledges patients may request access to their medical records. We require you to put this request in writing and contact Dr. Smith’s administrative staff. You Will receive a response within a short period of time.
Our practice will takes reasonable steps to correct your personal information where the information is not accurate or up-to-date. From time-to-time, we will ask you to verify your personal information held by our practice is correct and up-to-date. You may also request that we correct or update your information, and you should make such requests in writing to Dr. Smith’s administrative staff.
We take complaints and concerns regarding privacy seriously. You should express any privacy concerns you may have in writing. We will then attempt to resolve it in accordance with our resolution procedure.
By Subscribing to our email database you consent to receiving emails from Dr. Smith’s practice regarding the latest in Orthopaedic Surgery. You are able to “unsubscribe” from this newsletter by following the link on bottom of the email.
Dr. Mike Smith and his staff can be contacted by one of the methods outlined below. If requested, all new patients will be reviewed within one week of booking an appointment. We look forward to assisting you!
Feel free to email your referral to our friendly staff who will promptly book an appointment.Email
Refer a patient using our secure online patient referral portal here.Online Referral
Please fax your referral to 08 7099 0171. Dr. Smith's rooms will contact your patient within 24 hours, with an appointment time.Fax